Philip Ward Jr.
About Philip Ward Jr.
Philip Ward Jr. is a Service Sales Representative at Cintas, where he has worked since 2016 in the Greater New Orleans Area, following a previous role at the company from 2013 to 2016 in Houston, Texas. He holds a Bachelor of Business Administration from the University of Houston-Victoria and has experience in coaching and merchandising.
Work at Cintas
Philip Ward Jr. has been employed at Cintas since 2016 as a Service Sales Representative in the Greater New Orleans Area. Prior to this role, he worked as a Sales Service Representative at Cintas for three years from 2013 to 2016 in the Houston, Texas Area. In his current position, he focuses on diagnosing customer needs and consulting with key decision makers to recommend suitable products and services. He has played a role in managing customer expectations and addressing issues related to service, price, quality, and contract terms.
Education and Expertise
Philip Ward Jr. earned a Bachelor of Business Administration (BBA) from the University of Houston-Victoria, completing his studies from 2010 to 2013. His education has provided him with a strong foundation in business principles, which he applies in his current role at Cintas. His expertise includes analyzing performance reports, adjusting strategies based on findings, and enhancing customer satisfaction.
Background
Before joining Cintas, Philip Ward Jr. gained diverse experience in various roles. He worked as a Merchandiser for Mondelēz International from 2009 to 2013, where he developed skills in performance analysis and customer interaction. Additionally, he served as an Assistant Football Coach at The Village School from 2011 to 2012, contributing to team management and development.
Achievements
During his tenure at Cintas, Philip Ward Jr. has significantly increased customer satisfaction and improved company perceptions. He creatively resolved customer complaints and effectively managed expectations regarding order delays. His ability to analyze customer needs and adjust service offerings has contributed to his success in the sales environment.