Roxanne Lafond
About Roxanne Lafond
Roxanne Lafond is a Management Trainee at Cintas, with a background in customer service and hospitality. She has held various roles in education and recreation, demonstrating her skills in management and program coordination.
Current Role at Cintas
Roxanne Lafond holds the position of Gestionnaire Junior (Management Trainee) at Cintas, where she has been employed since 2018. In this role, she is involved in various management training activities that prepare her for future leadership positions within the company. Cintas is known for its commitment to providing high-quality products and services in the uniform and facility services industry.
Previous Work Experience
Prior to her current role, Roxanne Lafond gained diverse experience in various positions. She worked as a barmaid at Copacabana, where she developed her customer service and hospitality skills. Additionally, she served as Surveillante at Ville de Longueuil from 2011 to 2013, and as Coordonnatrice du camp de jour at Centre de plein air l'Estacade from 2016 to 2017. She also worked at Cégep de Saint-Laurent as Monitrice en français écrit from 2010 to 2013.
Educational Background
Roxanne Lafond studied at Université du Québec à Montréal, where she earned a Baccalauréat in Administration des affaires with a focus on international management from 2015 to 2018. Prior to that, she attended Cégep de Saint-Laurent, completing a Techniques d'intervention en loisir program from 2009 to 2013. Her education has provided her with a solid foundation in business administration and leisure intervention.
Skills in Customer Service and Hospitality
Roxanne Lafond has demonstrated strong skills in customer service and hospitality through her various roles. Her experience as a barmaid at Copacabana highlights her ability to engage with customers effectively. Additionally, her role as animatrice at l'Estacade involved entertaining and engaging guests, further showcasing her interpersonal skills and ability to create a positive experience for others.
Professional Development
Throughout her career, Roxanne Lafond has focused on professional development in management and customer service. Her role as Gestionnaire Junior at Cintas allows her to apply her academic knowledge and practical experience in a corporate setting. Her previous positions have equipped her with valuable skills in leadership, program coordination, and guest engagement.