Susan Noel
About Susan Noel
Susan Noel is a Quality Assurance Specialist at Cintas Corporation, where she has worked since 2012. She has a background in customer service and quality assurance, with previous roles at Cintas and other companies, and holds a degree in Retailing of Clothing & Textiles from Michigan State University.
Work at Cintas
Susan Noel has been employed at Cintas Corporation since 1997, holding various positions over the years. She started as a Customer Service Representative, where she worked for nine years until 2006. Following this role, she served as an Account Manager in Branded Apparel and Promotional Products for six years, from 2006 to 2012. Since 2012, she has been working as a Quality Assurance Specialist in Mason, OH. In her current role, she collaborates with the Distribution Division to identify and implement improvement opportunities, focusing on maintaining high standards of quality.
Education and Expertise
Susan Noel studied Retailing of Clothing & Textiles at Michigan State University from 1975 to 1978, completing a three-year program. Additionally, she attended Hope College for one year from 1974 to 1975. Her educational background supports her expertise in quality assurance and customer service within the apparel and promotional products sectors. Her experience in various roles at Cintas has further enhanced her skills in quality improvement initiatives aimed at increasing customer satisfaction.
Background
Before her extensive career at Cintas Corporation, Susan Noel worked at Dow Corning Corporation as a Quality Assurance Lab Technician from 1978 to 1984. She also gained experience as a Pilot Plant Lab Technician at Ciba-Geigy for a brief period in 1987. Her diverse background in quality assurance and customer service has contributed to her current role, where she focuses on enhancing quality standards and customer satisfaction.
Achievements
Throughout her career, Susan Noel has been dedicated to enhancing customer satisfaction for both internal and external customers. She has actively participated in quality improvement initiatives at Cintas Corporation, which have contributed to maintaining world-class quality within the organization. Her long tenure and various roles at Cintas reflect her commitment to quality assurance and customer service excellence.