Tianning Yang, MBA
About Tianning Yang, MBA
Tianning Yang, MBA, is an Advanced Service Manager at Cintas, where he oversees a business service team managing 56 service routes and generating significant monthly revenue. He holds a Bachelor's degree in Operations Management and Logistics, as well as an MBA from the University of Maryland.
Current Role at Cintas
Tianning Yang serves as an Advanced Service Manager at Cintas, a position he has held since 2022. In this role, he oversees a business service team that manages 56 active service routes across five states. His efforts contribute to generating $1.7 million in service revenue on a monthly basis. He focuses on facilitating business-to-business development plans to strengthen relationships with both current and potential clients.
Previous Experience at Cintas
Prior to his current role, Tianning Yang worked at Cintas as a Fire Protection Business Consultant from 2020 to 2022. He initially joined the company as a Management Trainee from 2019 to 2020. During his time at Cintas, he implemented new customer service training programs aimed at enhancing service partner performance and exceeding customer expectations.
Education and Expertise
Tianning Yang earned a Bachelor's degree in Operations Management and Supervision from the University of Maryland, where he studied from 2014 to 2018. He furthered his education by obtaining a Master of Business Administration (MBA) from the same institution, completing the program from 2021 to 2023. Additionally, he studied Logistics, Materials, and Supply Chain Management during his undergraduate years.
Background in Facility Management
Before joining Cintas, Tianning Yang worked at the University of Maryland College Park as the Eppley North Campus Facility Supervisor from 2018 to 2019. His experience also includes a brief tenure as a Sales Representative at AroundCampus Group in 2017 and an Operations Intern at Kohl's in 2018, providing him with a diverse background in facility management and sales.
Achievements in Service Development
Throughout his career, Tianning Yang has developed new service procedures and processes that resulted in a 79% internal business growth, contributing over $250,000 compared to the previous fiscal year. His initiatives have played a significant role in enhancing service partner performance and improving overall service delivery.