Adrian Teodoriu
About Adrian Teodoriu
Adrian Teodoriu is a Customer Support Specialist at CipherHealth, with a background in Criminal Justice and Administration of Justice. He has previous experience in customer support roles at Wish and WhatsApp Inc.
Work at CipherHealth
Adrian Teodoriu has been employed at CipherHealth as a Customer Support Specialist since 2022. In this role, he is responsible for providing assistance and support to customers, ensuring their inquiries and issues are addressed effectively. CipherHealth focuses on improving patient engagement and healthcare communication, and Adrian's contributions are integral to enhancing customer satisfaction within the organization.
Previous Experience in Customer Support
Before joining CipherHealth, Adrian Teodoriu worked at Wish as a Customer Success Specialist from 2020 to 2021. In this position, he focused on ensuring customer satisfaction and retention by addressing customer needs and resolving issues. Additionally, he served as a Technical Support Specialist at WhatsApp Inc. from 2017 to 2019, where he provided technical assistance to users, helping them navigate the platform and troubleshoot problems.
Education and Expertise
Adrian Teodoriu studied at the Community College of San Francisco, where he earned an Associate of Science degree in Administration of Justice from 2013 to 2016. He furthered his education at San Francisco State University, achieving a degree in Criminal Justice from 2017 to 2020. This educational background has equipped him with knowledge relevant to his roles in customer support and technical assistance.
Background
Adrian Teodoriu has a diverse professional background in customer support and technical assistance. He has worked in various roles that emphasize customer engagement and problem-solving. His experience spans multiple companies, including notable positions at WhatsApp Inc. and Wish, which have contributed to his expertise in customer relations and support.