Anthony Assande
About Anthony Assande
Anthony Assande is a Senior Support Specialist with a background in literary theory and extensive experience in the healthcare industry. He has worked at CipherHealth and innRoad, and holds a Master of Arts in English Literature from Hofstra University.
Current Role at CipherHealth
Anthony Assande currently serves as a Senior Support Specialist at CipherHealth, a position he has held since 2022. In this role, he applies his technical skills and industry knowledge to provide support within the healthcare sector. His responsibilities include assisting clients with technical issues and ensuring a smooth user experience with the company's healthcare solutions.
Previous Experience at innRoad
Prior to his current position, Anthony worked at innRoad as a Client Services Advisor from 2018 to 2021. During his three years at innRoad, he focused on delivering client support and enhancing customer satisfaction. His experience in this role contributed to his understanding of client needs and service delivery in a technical environment.
Background in Healthcare Support
Anthony has a demonstrated history of working in the hospital and healthcare industry. His experience as a Support Specialist at CipherHealth from 2021 to 2022 allowed him to develop a strong understanding of the unique challenges faced by healthcare providers. This background enhances his ability to address specific client needs in the healthcare sector.
Education and Expertise
Anthony holds a Master of Arts in English Literature from Hofstra University, where he studied from 2013 to 2016. He also earned a Bachelor of Arts in English Language and Literature from Sarah Lawrence College, completing his studies from 2007 to 2011. His academic background in literary theory complements his technical skills, including expertise in Adobe Photoshop, which is uncommon for a support specialist.