Michael Doles
About Michael Doles
Michael Doles is a Customer Relationship Executive with expertise in B2B sales, particularly in the Software as a Service (SaaS) industry. He has a background in account management and process improvement, and has held various roles in organizations such as YMCA of the USA and CipherHealth.
Current Role at CipherHealth
Michael Doles serves as a Customer Relationship Executive at CipherHealth, a position he has held since 2022. In this role, he focuses on enhancing customer relationships and improving communication within healthcare systems. His work aims to facilitate better care throughout the patient journey, leveraging his expertise in the Software as a Service (SaaS) industry.
Previous Experience in the SaaS Industry
Prior to his current role, Michael Doles worked as an Enterprise Account Executive at Stampli for 10 months in 2022. He also held the position of Account Executive at Relatient from 2017 to 2022, where he specialized in acquisition, retention, and account management. His experience in the Greater Nashville Area has contributed to his understanding of the B2B environment and consultative sales approach.
Background in Health and Wellness
Michael Doles began his career as a Wellness Associate at the YMCA of the USA, where he worked from 2012 to 2015. This role provided him with foundational experience in health and wellness, which he later integrated into his sales and customer relationship strategies in the healthcare sector.
Education and Expertise
Michael Doles studied at Middle Tennessee State University (MTSU), where he earned a Bachelor of Business Administration in Business Administration and Management from 2012 to 2016. His educational background supports his expertise in process improvement and technology evaluation, particularly within the SaaS industry.
Career Progression and Roles
Throughout his career, Michael Doles has held various positions that contributed to his professional development. He served as Assistant General Manager at UFC GYM for one year in 2016 and as Business Development Manager at A-Z Office Resource, Inc for one year from 2016 to 2017. These roles have equipped him with skills in management and business development.