Phoebe Vollers
About Phoebe Vollers
Phoebe Vollers is a Manager of Customer Success at CipherHealth, where she has worked since 2022. She has a diverse background in customer success and business development, with previous roles at companies such as Triage Consulting Group and Microsoft.
Current Role at CipherHealth
Phoebe Vollers serves as the Manager of Customer Success at CipherHealth, a position she has held since 2022. She is based in Seattle, Washington. In this role, she oversees customer success initiatives and works to enhance client satisfaction and engagement. Her responsibilities include managing customer relationships and ensuring that clients derive maximum value from CipherHealth's services.
Previous Experience at CipherHealth
Prior to her current role, Phoebe Vollers worked at CipherHealth as an Associate Customer Success Manager from 2020 to 2021. During her tenure in San Francisco, California, she focused on supporting customers and facilitating their onboarding processes. This experience laid the groundwork for her advancement to a managerial position.
Education and Certifications
Phoebe Vollers completed her Population Health Management Certificate at the University of California, San Francisco in 2022. This program lasted four months and equipped her with knowledge and skills relevant to managing health populations. She also holds a Bachelor of Arts (B.A.) from the University of Washington and studied Spanish Language and Literature at Universidad de Cádiz.
Career Background
Phoebe Vollers has a diverse professional background. She has held various roles in business development and consulting, including positions at Triage Consulting Group, where she worked as a Senior Consultant and Consultant from 2017 to 2020. Additionally, she has experience in marketing from her time at the Make-A-Wish Foundation of Alaska and Washington and has worked as an Account Manager at Microsoft.
Early Career Experience
Phoebe's early career included roles in business development at SPRIO.NET and Filter, LLC, where she gained foundational experience in client relations and business strategy. These positions contributed to her understanding of customer needs and business operations.