Giuseppe Scalamogna
About Giuseppe Scalamogna
Giuseppe Scalamogna is a Senior Customer Success Manager at Circadence, where he has worked since 2021, focusing on client relationships for the cybersecurity education software Project Ares. He has a background in account management and relationship building, with previous roles at Hornetsecurity, Automatic Data Processing Insurance Agency, and Verizon.
Work at Circadence
Giuseppe Scalamogna has been serving as a Senior Customer Success Manager at Circadence since 2021. In this role, he manages client relationships for Project Ares, a cybersecurity education software. His responsibilities include enhancing the user experience and directing teammates to proactively mitigate and resolve issues faced by Project Ares users. Scalamogna emphasizes rapport building with both coworkers and clients, focusing on process improvements to ensure client satisfaction.
Previous Experience in Customer Success
Before joining Circadence, Scalamogna worked at Hornetsecurity as a Partner Relationship Manager from 2017 to 2019 in the Greater Pittsburgh Area. His role involved managing partner relationships and ensuring effective communication and collaboration. He also held the position of Senior Account Executive at Automatic Data Processing Insurance Agency, Inc. from 2014 to 2017, where he focused on client accounts and service delivery.
Career Background
Giuseppe Scalamogna has a diverse career background that includes various roles in customer service and account management. He worked as a Telesales Representative at Verizon from 2012 to 2014 in Warrendale, PA. Following that, he served as an Account Executive at Niche.com for seven months in 2019 to 2020 in Pittsburgh, PA. His experiences across these positions have contributed to his expertise in client relationship management.
Education and Expertise
Scalamogna studied at the University of Pittsburgh, where he earned a Bachelor of Arts degree in Social Sciences. His educational background provides a foundation for his work in customer success and relationship management, allowing him to effectively engage with clients and understand their needs.