Chintan Patel
About Chintan Patel
Chintan Patel is a Customer Experience Specialist with extensive experience in customer support and project management across various companies. He has worked at organizations such as Vertiv, Hopin, and Circle, and holds degrees in Electrical and Computer Engineering from The Ohio State University and Electronics Engineering Technology from DeVry University.
Current Role at Circle.so
Chintan Patel currently serves as a Customer Experience Specialist at Circle, a position he has held since 2023. In this role, he focuses on enhancing customer interactions and improving overall satisfaction. His responsibilities include addressing customer inquiries and implementing strategies to streamline processes, ensuring a positive experience for users.
Previous Experience at Hopin
Prior to his current role, Chintan Patel worked at Hopin as a Senior Product Support Representative from 2022 to 2023. He also held the position of Product Support Representative at Hopin from 2021 to 2022. His tenure at Hopin involved providing technical support and resolving customer issues, contributing to the company's commitment to customer satisfaction.
Work History at Vertiv
Chintan Patel has significant experience with Vertiv, where he worked from 2012 to 2015. He initially served as a Technical Customer Support/Application Engineer for one year, followed by a role as a Customer Support Specialist/Supervisor for two years. His work involved managing customer support operations and enhancing service delivery in Delaware, Ohio.
Educational Background
Chintan Patel holds a Bachelor’s degree in Electrical and Computer Engineering from The Ohio State University, where he studied from 2003 to 2005. He also earned a Bachelor’s degree in Electronics Engineering Technology from DeVry University, completing his studies there from 1999 to 2002. His educational background provides a strong foundation for his technical and customer support roles.
Skills and Focus Areas
Chintan Patel possesses a diverse skill set that includes relationship development and issue management. He has a strong focus on process improvement and project management, which he applies to enhance customer experience. His expertise enables him to effectively address customer needs and implement solutions that drive satisfaction.