Mariana Zatti
About Mariana Zatti
Mariana Zatti is a Senior Customer Support Specialist with a background in Information Technology and extensive experience in customer support and software development. She has worked at notable companies such as SAP and Circle, contributing to product enhancement through customer feedback.
Work at Circle.so
Mariana Zatti has been employed at Circle since 2023 as a Senior Customer Support Specialist. In this role, she works remotely and utilizes her expertise to troubleshoot and resolve system issues. Prior to her current position, she served as a Customer Support (CX) Specialist at Circle from 2022 to 2023. During her time at Circle, she has collaborated with the Product and Development Team to incorporate customer feedback into product enhancements.
Education and Expertise
Mariana Zatti studied Information Technology at the State University of New York at Plattsburgh, where she participated in an exchange program for 11 months in 2014. She also holds a Bachelor of Systems Analysis and Development from Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Sul, which she completed from 2012 to 2017. Her educational background provides her with a solid foundation in technology and systems analysis.
Background
Mariana Zatti began her career as an Academic Researcher at the State University of New York College at Plattsburgh in 2014. She then interned as a Software Developer at SAP from 2015 to 2016. Following her internship, she worked at SAP as an Integration and Certification Consultant from 2016 to 2022, gaining extensive experience in software development and integration.
Professional Experience
Mariana Zatti has a diverse professional background in customer support and software development. Her experience includes a year as a Software Developer Intern at SAP and six years as an Integration and Certification Consultant. She transitioned to Circle, where she initially worked as a Customer Support (CX) Specialist before advancing to her current role as a Senior Customer Support Specialist.