William Ribeiro
About William Ribeiro
William Ribeiro is a Senior Customer Support Specialist at Circle, where he has worked since 2023. He has a background in technical support and customer service, with previous roles at SAP and ACCIONA.
Work at Circle.so
William Ribeiro has been employed at Circle since 2023, currently holding the position of Senior Customer Support Specialist. His role involves providing advanced support to customers, ensuring their needs are met efficiently. Prior to this position, he worked at Circle as a Customer Support Specialist from 2022 to 2023, where he gained valuable experience in customer service operations.
Previous Experience at SAP
William Ribeiro has a notable background with SAP, where he worked in various technical support roles. He served as an NW/DBOS Support Engineer for one year from 2017 to 2018. Following this, he held the position of Ariba Network Technical Support Engineer from 2018 to 2022, accumulating four years of experience in this capacity. His roles at SAP contributed to his expertise in technical support and customer service.
Career at ACCIONA
Before his tenure at SAP, William Ribeiro worked at ACCIONA as an Air Freight Specialist from 2009 to 2017. During this eight-year period, he operated in the Novo Hamburgo area of Brazil. His responsibilities likely included managing air freight logistics and ensuring efficient transportation solutions.
Education and Expertise
William Ribeiro earned a Bachelor's degree in Computer Science from Universidade Feevale, studying from 2014 to 2020. This educational background provided him with foundational knowledge in technology and support systems, which he applies in his current and previous roles in customer support and technical assistance.