Aaron Becker
About Aaron Becker
Aaron Becker is a DevOps Customer Engineer currently working at CircleCI in San Francisco, California. He has extensive experience in technical training and customer support, having held various roles at Carbonite and CircleCI over the past decade.
Current Role at CircleCI
Aaron Becker currently serves as a DevOps Customer Engineer at CircleCI, a position he has held since 2023. In this role, he focuses on delivering customer solutions and enhancing the overall user experience with CircleCI's services. His responsibilities include collaborating with clients to understand their needs and providing tailored support to optimize their DevOps practices.
Previous Experience at CircleCI
Before his current role, Aaron Becker worked at CircleCI in various capacities. He served as a Senior Technical Trainer for 8 months in 2023, where he was responsible for training and mentoring staff. Prior to that, he was the Technical Training and Content Manager from 2022 to 2023, overseeing the development of training materials and programs. His tenure at CircleCI began with a position as a Technical Trainer from 2021 to 2022.
Career at Carbonite
Aaron Becker has extensive experience at Carbonite, where he worked for nearly a decade. His roles included Senior Technical Trainer from 2016 to 2021, Technical Quality Specialist from 2012 to 2014, and Microsoft and CTT+ Certified Technical Trainer from 2014 to 2016. He also held positions as Team Lead and Technical Support Specialist, contributing to various aspects of technical training and support.
Education and Expertise
Aaron Becker earned a Bachelor of Arts degree with a concentration in Audio Engineering from the University of Maine at Augusta, completing his studies from 2001 to 2006. His educational background supports his expertise in instructional design and content creation, which he has applied across multiple learning formats, including in-person, remote, and hybrid classes.
Skills and Contributions
Throughout his career, Aaron Becker has demonstrated strong project management skills, successfully managing multiple initiatives while maintaining high customer satisfaction. He has built partnerships with vendors to improve training operations and has excelled in coaching teams to achieve common goals. His contributions include developing and implementing new processes to enhance training delivery and content creation.