Adel Eniko Richter
About Adel Eniko Richter
Adel Eniko Richter is a Mid Market Technical Success Manager at CircleCI, where she leverages her background in customer service and technical success management to meet client needs. She holds a Bachelor's degree in Korean and Oriental Studies from Eötvös Loránd University and has pursued additional studies in Computing & IT and Psychology.
Work at CircleCI
Adel Eniko Richter currently serves as a Mid Market Technical Success Manager at CircleCI, a position she has held since 2023. In this role, she leverages her expertise in technical success management to effectively address client needs. Prior to this, she worked as a Customer Success Associate at CircleCI from 2022 to 2023, where she gained valuable experience in customer relations and support.
Education and Expertise
Adel has a diverse educational background. She earned a Bachelor's degree in Korean and Oriental Studies from Eötvös Loránd University, studying from 2014 to 2018. Additionally, she pursued a Bachelor of Science in Computing & IT and Psychology at The Open University from 2019 to 2023. She also holds a Level 2 Diploma in Human Resources Management and Services from New Skills Academy. This combination of studies supports her technical success management role.
Background
Adel has transitioned through various roles in customer service and technical success management. She began her career as a Customer Service Complaint Specialist at UniCredit Leasing Hungary Zrt. in 2015. Over the years, she has held positions such as Customer Success Manager at CleanCloud and Customer Service Specialist at Booking.com, showcasing her adaptability and growth in the customer service sector.
Career Development and Skills
Adel demonstrates a proactive approach to her career development by actively seeking new learning opportunities in the field of computer science. She is currently pursuing a career shift towards web development, indicating her commitment to expanding her technical skill set. This dedication to continuous learning is evident in her educational pursuits and professional transitions.
Previous Work Experience
Adel's work experience spans various roles and industries. She has worked as a Barista and Team Leader at Pret A Manger, a Sales Assistant at CARDS GALORE RETAIL LIMITED, and an Outbound Sales Representative at CIB Bank. These roles have contributed to her strong foundation in customer service and management, which she applies in her current technical success management position.