Chisato Yaguchi
About Chisato Yaguchi
Chisato Yaguchi is an SMB Customer Success Manager at CircleCI in Tokyo, Japan, with a background in global business and customer success management. She previously held roles at DefinedCrowd Corp. and has academic qualifications in English Literature and Global Business.
Work at CircleCI
Chisato Yaguchi currently holds the position of SMB Customer Success Manager at CircleCI, a role she has occupied since 2020. Based in Tokyo, Japan, she focuses on ensuring customer satisfaction and success for small and medium-sized businesses. Her responsibilities include managing customer relationships, providing support, and driving product adoption to enhance user experience.
Previous Experience at DefinedCrowd Corp.
Before joining CircleCI, Chisato Yaguchi worked at DefinedCrowd Corp. for a total of 1 year and 10 months. She served as a Customer Success Manager from 2019 to 2020, where she was responsible for maintaining client relationships and ensuring their needs were met. Prior to that, she worked as a Special Project Coordinator from 2018 to 2019, contributing to various initiatives within the company in the Greater Seattle Area.
Education and Expertise
Chisato Yaguchi studied at the University of Washington from 2017 to 2018, where she focused on Global Business, Marketing, and Project Management. She earned a Certificate in the Global Business Program during this time. Earlier, she obtained a Bachelor of Arts in English Literature and English Education from Bunkyo University, completing her studies from 2010 to 2014.
Background
Chisato Yaguchi has a diverse background that combines education in global business and English literature with practical experience in customer success management. Her career has spanned roles in both project coordination and customer relationship management, providing her with a well-rounded skill set applicable to her current role at CircleCI.