Chiyoko (Chiyo) Ikeda
About Chiyoko (Chiyo) Ikeda
Chiyoko Ikeda is a Customer Success Associate at CircleCI, with a background in customer success and international development. She has competed in national cross country championships and has a degree in International Studies from Soka University of America.
Current Role at CircleCI
Chiyoko Ikeda serves as a Customer Success Associate at CircleCI, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of CircleCI's services. Her experience in customer success positions enables her to effectively address client needs and foster long-term relationships.
Previous Experience at Equinix
Ikeda worked at Equinix from 2017 to 2021, where she held two positions. Initially, she served as a Field Engineer for two years in Tokyo, Japan, before transitioning to the role of Customer Success Manager for two years. Her time at Equinix provided her with valuable insights into customer management and technical support.
Educational Background
Chiyoko Ikeda obtained her Bachelor’s Degree in International Studies from Soka University of America, where she studied from 2011 to 2015. Her academic focus included Economics, Trade Theory, and Latin American History. During her studies, she participated in a cultural exchange program and internships in Quito, Ecuador, which helped her acquire Business Spanish.
Experience at Soka University of America
Ikeda held multiple roles at Soka University of America from 2011 to 2017. She worked as a Campus Tour Guide for four years, where she won the tour guide of the year award several times. Additionally, she served as a Full-Time International Development Assistant, IT Administrative Assistant, and Finance Assistant, gaining diverse experience in administrative and support functions.
Athletic Background
Chiyoko Ikeda competed in National Championships for Cross Country over a span of six years. This experience reflects her commitment to athletics and her ability to perform at a competitive level. She enjoys outdoor activities such as hiking, snowboarding, and surfing, which are facilitated by the favorable California weather.