Colbey Kennedy
About Colbey Kennedy
Colbey Kennedy is a Manager of Customer Success and Digital Customer Programs at CircleCI, with a background in customer success and business development across several companies. He holds a Master's degree in Project Management from The Roux Institute at Northeastern University and a Bachelor's degree in Marketing from Suffolk University.
Current Role at CircleCI
Colbey Kennedy serves as the Manager of Customer Success and Digital Customer Programs at CircleCI. He has held this position since 2022. In this role, he focuses on enhancing customer satisfaction and driving digital initiatives to improve customer engagement and success.
Previous Experience in Customer Success
Prior to his current role, Colbey Kennedy worked at Datadog as a Customer Success Manager from 2019 to 2021. He also held positions at Yesware, first as a Customer Success Manager from 2017 to 2018 and later as a Renewal Manager from 2018 to 2019. His experience spans various aspects of customer success, including account management and customer renewals.
Educational Background
Colbey Kennedy achieved a Master's degree in Project Management from The Roux Institute at Northeastern University, where he studied from 2021 to 2023. He also holds a Bachelor's degree in Marketing from Suffolk University, which he completed from 2010 to 2014. Additionally, he briefly studied Marketing at Suffolk University Madrid in 2012.
Early Career and Internships
Colbey Kennedy began his career with an internship at Boehringer Ingelheim, where he worked in Business Development and Healthcare Innovation from 2012 to 2013. He later gained experience as a Business Development Coordinator at Vibrant Media from 2014 to 2015 and as an Account Manager for Publisher Solutions at the same company from 2015 to 2016.
Professional Development and Skills
Colbey Kennedy has developed a diverse skill set through various roles in customer success and business development. His experience includes managing customer relationships, driving digital customer programs, and implementing strategies to enhance customer engagement. His educational background in project management and marketing further supports his professional capabilities.