Jun Koremura
About Jun Koremura
Jun Koremura serves as the Regional Director of Customer Engineering and Success for Japan and APAC at CircleCI, where he leads multiple teams focused on customer success and engineering support. He has extensive experience in customer success and technical roles, having previously worked at companies such as Microsoft, Dropbox, and AvePoint.
Current Role at CircleCI
Jun Koremura serves as the Regional Director of Customer Engineering and Success for Japan and the APAC region at CircleCI. He has held this position since 2023, working in a hybrid capacity from Tokyo. In this role, he leads three distinct teams: Customer Success, DevOps Customer Engineering, and Support Engineering. He collaborates directly with the engineering manager to oversee the engineering team, ensuring alignment between customer needs and technical capabilities.
Previous Experience at CircleCI
Before his current role, Jun Koremura worked at CircleCI as the Regional Director of Customer Success for Japan and APAC from 2020 to 2023. During this time, he focused on enhancing customer satisfaction and driving the adoption of CircleCI's solutions across the region. His experience in this role laid the groundwork for his current leadership position.
Professional Background in Technology
Jun Koremura has extensive experience in the technology sector. He worked at Microsoft as a Technical Account Manager from 2013 to 2019, where he managed customer relationships and provided technical support in Tokyo. Prior to that, he held the position of Technology Division Manager at OceanBridge Inc. from 2006 to 2010 and served as a Systems Engineer at Nissay Information Technology Co., Ltd. from 2005 to 2006.
Customer Success Leadership at Dropbox and AvePoint
In 2019, Jun Koremura worked at Dropbox as a Customer Success Lead for seven months in Tokyo. His role involved ensuring customer satisfaction and promoting the effective use of Dropbox's services. Additionally, he served as a Technical Support Manager at AvePoint from 2010 to 2012, where he managed technical support operations and customer interactions.
Education and Expertise
Jun Koremura earned a Master of Science in Information Technologies from the University of North Texas, where he studied from 2002 to 2004. His educational background provides a strong foundation for his expertise in customer-facing roles within enterprise software and SaaS solutions.