Lakeisha Coston Nhep
About Lakeisha Coston Nhep
Lakeisha Coston Nhep is a Commercial Technical Success Manager at CircleCI, where she has worked since 2019. She has a diverse background in customer success and sales development, with previous roles at ClearCare and Chloe + Isabel LLC.
Work at CircleCI
Lakeisha Coston Nhep has been employed at CircleCI since 2019. Initially serving as a Commercial Customer Success Manager, she transitioned to the role of Commercial Technical Success Manager in 2022. In her current position, she focuses on ensuring customer satisfaction and success, leveraging her extensive experience in customer relations and technical support. Her tenure at CircleCI spans over five years, during which she has contributed to enhancing customer engagement and optimizing technical solutions.
Previous Experience at ClearCare
Prior to her current role, Lakeisha Coston Nhep worked at ClearCare for a total of three years. She began as a Sales Development Representative in 2016 for five months, then advanced to the role of Franchise and Enterprise SDR from 2016 to 2018. She also served as an SDR Manager from 2017 to 2019. In 2017, she briefly held the position of SDR Team Lead. Her experiences at ClearCare involved developing sales strategies and managing teams to drive customer acquisition.
Career Background
Lakeisha Coston Nhep has a diverse career history that includes roles in sales, customer success, and community growth. Before her time at ClearCare, she worked at Chloe + Isabel LLC as a Senior Merchandiser Community Growth Associate from 2014 to 2016. Earlier in her career, she held positions such as Career Services Advisor at Avalon Institute and Senior Assignment Desk Administrator at Bella Pictures. Her experience spans various industries, showcasing her adaptability and skills in different roles.
Education and Expertise
Lakeisha Coston Nhep studied at San Francisco State University, where she earned a Bachelor of Arts degree in Radio and Television. This educational background has equipped her with communication skills that are valuable in her roles in customer success and sales. Her expertise lies in customer relationship management, technical support, and team leadership, which she has applied throughout her career.