Olivia S.
About Olivia S.
Olivia S. is a Support Engineer with extensive experience in cloud solutions and digital transformations, currently working at CircleCI. She has a background in various technical roles, including Azure Security Support Engineer at Microsoft and has successfully managed numerous migrations for organizations in different sectors.
Work at CircleCI
Currently, Olivia S. serves as a Support Engineer at CircleCI, a position she has held since 2022. In this role, she focuses on providing technical support and solutions to clients, leveraging her expertise in cloud technologies and DevOps practices. Her responsibilities include troubleshooting issues and assisting clients in optimizing their use of CircleCI's continuous integration and delivery platform.
Previous Experience in Technical Support
Olivia has a diverse background in technical support and engineering roles. She worked at Microsoft as an Azure Security Support Engineer from 2021 to 2022 and previously as a Services Advisor from 2015 to 2018. Additionally, she held positions at IRONSCALES as an Email Security Support Engineer and at New Signature as a Junior Office 365 Migration Consultant. These roles involved providing support for cloud services and facilitating migrations to enhance client operations.
Education and Expertise
Olivia studied Electrical and Computer Engineering Technology at Chattahoochee Technical College, earning an Associate's of Applied Science from 2017 to 2018. She later pursued Management Information Systems and Cyber Security at West Georgia Technical College, achieving another Associate's of Applied Science from 2021 to 2022. Her educational background supports her expertise in cloud solutions and digital transformations.
Migration Projects and Achievements
Olivia has successfully executed significant migration projects throughout her career. Notably, she migrated on-premises and tenant-to-tenant organizations for an insurance conglomerate to a larger enterprise architecture. She also integrated and migrated users from Germany to the US tenant for a food service company, transitioning from Windows Server 2008/2012 to Office 365. Additionally, she migrated over 100 Teams channels, data, and messages for a talent management company using Microsoft Teams and SharePoint.
Blogging and Personal Interests
Olivia maintains a personal website, livmade.io, where she blogs about technology and financial literacy. This platform allows her to share insights and knowledge on topics related to her professional expertise and personal interests, contributing to her engagement with the broader community.