Rija Sana
About Rija Sana
Rija Sana is a Senior Business Systems Admin at CircleCI, where he has worked since 2021. He has a background in Salesforce administration and holds degrees in Telecommunications Engineering and Computer Science.
Work at CircleCI
Rija Sana has been employed at CircleCI since 2021, currently holding the position of Senior Business Systems Admin. In this role, Rija focuses on enhancing business processes and systems within the organization. Prior to this position, Rija worked as Salesforce System Admin II from 2019 to 2021 and as Salesforce System Admin from 2018 to 2019. Rija's contributions have included customizing Salesforce page layouts and integrating various tools to improve operational efficiency.
Education and Expertise
Rija Sana holds a Bachelor of Engineering (B.E.) in Telecommunications Engineering from the National University of Computer and Emerging Sciences. Rija furthered education by obtaining a Master's degree in Computer Science from Santa Clara University in 2015. Additionally, Rija earned a Master of Science (M.S.) in Computer Engineering from Lahore University of Management Sciences in 2012. This educational background provides a strong foundation in technical and analytical skills relevant to business systems administration.
Background in Salesforce Administration
Rija Sana has extensive experience in Salesforce administration, having worked in various capacities at CircleCI. Responsibilities included customizing page layouts to enhance user experience, integrating Campaign Monitor with Salesforce, and developing automation solutions using Zapier. Rija also designed validation rules, custom objects, and fields to meet specific business requirements, showcasing a strong proficiency in Salesforce functionalities.
Technical Implementations and Integrations
Rija has implemented several technical solutions to optimize business operations. This includes setting up a web-to-lead integration with WordPress and configuring Salesforce to include workflow rules and custom reports. Rija also integrated DocuSign with Salesforce to streamline document signing processes and created a quotes template within Salesforce to facilitate quote management. These implementations demonstrate Rija's ability to enhance system efficiency and data management.