Joshua Johnson, Cspo
About Joshua Johnson, Cspo
Joshua Johnson is a Product Owner with a background in software development and engineering. He has experience in creating UX workflows, troubleshooting with engineering teams, and facilitating user acceptance testing.
Work at Circonus
Joshua Johnson currently serves as a Product Owner at Circonus, a position he has held since 2022. In this role, he focuses on leveraging software development technologies to enhance product offerings. Prior to his current role, he worked as a Solutions Engineer at Circonus for one year, where he collaborated with engineering teams to troubleshoot and accelerate the development of features that meet customer needs. His experience at Circonus is marked by his involvement in creating simulated data representative of the Information Technology industry.
Previous Experience at Link Labs
Joshua Johnson worked at Link Labs in various roles from 2019 to 2022. He began as a Field Support Supervisor for one year, where he oversaw support operations. He then transitioned to a Support | Field | Software | Data Analytics Engineer position, focusing on Internet of Things (IoT) technologies for two years. Additionally, he briefly served in a Business Development role for 11 months in 2020. His responsibilities included troubleshooting and enhancing customer support systems.
Experience at Checkpoint Systems
From 2013 to 2019, Joshua Johnson was employed at Checkpoint Systems as a Field Service Engineer specializing in RF/RFID technology. During his six years in this role, he was based in Buford, GA. His work involved providing technical support and solutions related to RF/RFID systems, contributing to the operational efficiency of the organization.
Education and Expertise
Joshua Johnson holds a Bachelor of Science in Software Development from Western Governors University, where he studied from 2016 to 2020. He also studied Computer Programming at the University of North Georgia from 2012 to 2015. His educational background equips him with a solid foundation in software engineering principles, programming, and data analytics, which he applies in his professional roles.
Skills in UX Design and Testing
Joshua Johnson has experience in creating high-fidelity mockups and UX workflows using Figma for SaaS products. He has organized and facilitated User Acceptance Testing (UAT), where he tracked test results and defined necessary improvements for user experience. His skills in UX design and testing contribute to the development of user-centered products.