Courtney Frank
About Courtney Frank
Courtney Frank serves as the Senior Director of Information and Revenue Strategy at Citizen Advocates, Inc., a position she has held since 2023. With a background in mental health counseling and extensive experience in health operations, she has contributed to the organization in various roles since 2010.
Work at Citizen Advocates
Courtney Frank has held multiple positions at Citizen Advocates, Inc. since 2010. Currently, she serves as the Senior Director of Information and Revenue Strategy, a role she has occupied since 2023. Prior to this, she worked as the Senior Director of Health Operations for three months in 2022, and as the Director of Health Operations from 2020 to 2022. Earlier in her career at Citizen Advocates, she was the Clinic Manager from 2014 to 2017 and served as the Licensed Mental Health Counselor from 2010 to 2014.
Education and Expertise
Courtney Frank holds a Master of Science in Mental Health Counseling from St. Lawrence University, which she completed between 2008 and 2010. She is currently pursuing a Master of Business Administration at the University at Buffalo, expected to conclude in 2024. Additionally, she earned a Bachelor's degree in Psychology from the State University of New York College at Potsdam, completing her studies from 2004 to 2008. Her educational background supports her expertise in mental health and business strategy.
Previous Work Experience
Before her current role, Courtney Frank worked as an EHR Consultant at Perry Systems, Inc. for four months in 2022. She also held the position of Associate Director of Health Operations at Citizen Advocates in 2020 for five months. Her extensive experience in various operational roles within the organization has contributed to her understanding of health operations and management.
Career Progression
Courtney Frank's career at Citizen Advocates, Inc. demonstrates a clear progression through various roles. Starting as a Licensed Mental Health Counselor, she advanced to Clinic Manager, then to Associate Director of Health Operations, and subsequently to Director of Health Operations. Her final roles included Senior Director of Health Operations and her current position as Senior Director of Information and Revenue Strategy, reflecting her growth and increasing responsibilities within the organization.