Jonathan Nitschke
About Jonathan Nitschke
Jonathan Nitschke is an Employee Relations Specialist at Citizen Advocates, Inc., where he has worked since 2021. He has a background in Visual and Performing Arts and has developed various training programs and consumer satisfaction reports to enhance service delivery.
Current Role as Employee Relations Specialist
Jonathan Nitschke currently serves as an Employee Relations Specialist at Citizen Advocates, Inc. since 2021. In this role, he focuses on fostering a positive work environment and addressing employee concerns. He has developed and hosted training opportunities for over 700 employees, enhancing their skills and knowledge. His responsibilities also include building and analyzing consumer satisfaction reports, which are essential for improving service delivery within the organization.
Previous Experience at Citizen Advocates, Inc.
Prior to his current position, Jonathan held multiple roles at Citizen Advocates, Inc. He worked as a Human Resource Clerk for three months in 2021, where he supported HR functions. From 2018 to 2021, he served as an Information Technology Administrative Assistant, providing IT support and maintenance. Additionally, he worked as a Psychosocial Rehabilitative Specialist from 2017 to 2018, contributing to the organization's mental health services.
Education and Academic Background
Jonathan Nitschke studied at Queensborough Community College, where he pursued a degree in Visual and Performing Arts. He completed his Associate's degree from 2012 to 2014. His education provided him with a foundation in creative skills, which he later applied in producing IT training videos using Adobe Premier Pro.
Skills in Data Analysis and Reporting
Jonathan has developed strong skills in data analysis and reporting throughout his career. He transitioned from having no experience with Excel to utilizing it for complex data analysis and reporting. At Citizen Advocates, he created KPI dashboards from weekly data reports, which aid leadership in decision-making processes. His ability to analyze consumer satisfaction reports also contributes to the organization's service improvement efforts.
Project Management and Coordination Experience
Jonathan has gained project management experience through various roles. While working at Queensborough Community College as Operations Manager for the 21st Century Community Learning Centers, he coordinated tri-state, overnight college tours among six universities. This role required effective planning and organization skills, which he has continued to apply in his current position.