Paul Jose
About Paul Jose
Paul Jose is an experienced Project Manager with a diverse background in telecommunications and IT, currently working at CitraTek Inc in Florida. He has held significant roles at companies like Bharti Airtel Limited and Nokia, where he led major projects and audits, and has a strong educational foundation with multiple certifications.
Work at CitraTek
Paul Jose has been working at CitraTek Inc as a Project Manager since 2018. His role involves overseeing various projects and ensuring their successful execution. He is based in the Tampa/St. Petersburg, Florida Area. His experience in project management contributes to the efficiency and effectiveness of the projects he manages.
Previous Experience in Telecom
Before joining CitraTek, Paul Jose held several significant positions in the telecommunications sector. He worked at Bharti Airtel Limited as a Senior Manager in Networks from 2010 to 2016, and previously as an Oracle Database Administrator from 2002 to 2010. He also served as an Intelligent Network Project Manager for Vodafone at Nokia for six months in 2010.
Education and Certifications
Paul Jose holds an MBA with a focus on Sales and Marketing and Human Resources from Annamalai University, which he completed from 2007 to 2009. He has also obtained various technical certifications, including Solaris Certification from Silicon University and Oracle Certification in Oracle 10G from Oracle Corporation. Additionally, he completed a Post Graduate Diploma in Computer Applications from the National Institute of Information Technology.
Achievements in Project Management
Paul Jose has led significant initiatives throughout his career. He managed a redundancy audit across 23 telecom circles in India, ensuring comprehensive service redundancy. He successfully managed a CISA audit for the technical team with prominent external auditors, and he delivered substantial savings of $800,000 in an Operations Outsourcing Project by reducing costs effectively.
Team Management and Operational Efficiency
In his previous roles, Paul managed large teams, including a team of 175 IT and Telecom professionals at Bharti Airtel. He ensured a service uptime of 99.995% across 23 telecom circles in India. His efforts in reducing customer complaints for Airtel Money from around 50% to almost zero demonstrate his focus on operational efficiency and process improvement.