Coralina Charles
About Coralina Charles
Coralina Charles serves as the Senior Director of Professional Services at Citus Health, a position she has held since 2021. She has extensive experience in the healthcare technology sector, having previously worked in various roles at MatrixCare, Brightree, and Gentiva Health Services.
Work at Citus Health
Coralina Charles serves as the Senior Director of Professional Services at Citus Health. She has held this position since 2021. In her role, she is responsible for overseeing the delivery of professional services, ensuring that clients receive effective support and solutions tailored to their needs. Her experience in the healthcare technology sector contributes to her leadership in this position.
Previous Experience at MatrixCare
Coralina Charles worked at MatrixCare in various capacities. She served as the Director of Technical Services from 2020 to 2021, where she managed technical operations and service delivery. Prior to that, she was the Manager of Customer Success from 2018 to 2020, focusing on client satisfaction and retention. Her tenure at MatrixCare reflects her commitment to enhancing customer experiences in healthcare technology.
Experience at Brightree
Coralina Charles has extensive experience at Brightree, where she held multiple roles. She worked as a Senior Financial Implementation Consultant from 2011 to 2014, providing financial solutions to clients. Following this, she served as a Project Manager from 2015 to 2018, overseeing project implementation and execution. Additionally, she was a Strategic Account Manager from 2014 to 2015, managing key client relationships.
Education and Expertise
Coralina Charles holds a Bachelor's degree in Business Administration with a focus on Marketing from the University of North Carolina at Greensboro, which she completed from 1997 to 2001. She also earned an MBA in Health Administration from Regis University between 2006 and 2008. Her educational background supports her expertise in both business and healthcare administration.
Background in Healthcare Services
Coralina Charles has a solid background in healthcare services, having worked at Gentiva Health Services in various roles. She was a Records Coordinator from 2002 to 2009, where she managed patient records. She later served as a LifeSmart Trainer and Implementation Specialist from 2009 to 2011, focusing on training and implementation of healthcare solutions. This experience has equipped her with a deep understanding of the healthcare industry.