Dawn Smith, M AI, AI Grs
About Dawn Smith, M AI, AI Grs
Dawn Smith serves as the Vice President and Appraisal Department Operations Manager at City National Bank, where she has worked since 2024. With a background in real estate valuation and risk management, she has held various leadership roles in the appraisal sector over the past two decades.
Current Role at City National Bank
Dawn Smith currently serves as the Vice President and Appraisal Department Operations Manager at City National Bank. She has held this position since 2024 and operates within the Austin, Texas Metropolitan Area. In her role, she is responsible for overseeing appraisal department operations, ensuring compliance, and managing the appraisal process to enhance efficiency and effectiveness.
Previous Experience at City National Bank
Prior to her current role, Dawn Smith worked at City National Bank as the Vice President and Residential Appraisal Operations Lead from 2021 to 2024. During her tenure, she focused on residential appraisal operations, contributing to the development of processes that improved the overall appraisal workflow within the organization.
Professional Background in Appraisal and Oversight
Dawn Smith has a robust background in appraisal and operational oversight. She worked at Capital One as an Operational Oversight Manager and Quality Control/Commercial Review Appraiser from 2014 to 2020. Additionally, she served as a Senior Commercial Real Estate Advisor at Wells Fargo for six months in 2020-2021. Her experience includes developing oversight programs to address specific risks in real estate valuation.
Educational Qualifications
Dawn Smith holds a Bachelor of Science degree in Civil and Environmental Engineering from Virginia Tech, which she earned from 1994 to 1999. She has furthered her education through various programs, including the Multidisciplinary Advanced Education in Healthcare Valuation Program at the American Society of Appraisers in 2015 and achieving MAI and AI-GRS designations from the Appraisal Institute.
Process Improvements and Risk Mitigation
Throughout her career, Dawn Smith has demonstrated expertise in identifying and mitigating risks associated with real estate valuation processes. She has implemented process improvements that have significantly increased efficiency in appraisal operations, showcasing her ability to enhance operational effectiveness in various roles.