Elena Velazquez
About Elena Velazquez
Elena Velazquez serves as a Client Manager at City National Bank and has extensive experience in customer service roles at Bank of the West and the County of Orange.
Work at City National Bank
Elena Velazquez has served as a Client Manager at City National Bank since 2016. In this role, she is responsible for managing client relationships and ensuring customer satisfaction. Her experience in customer service and client management contributes to her effectiveness in this position.
Current Role at Bank of the West
Elena Velazquez has been working as a Customer Service Manager at Bank of the West since 2009. Over her 15 years in this role, she has developed skills in managing customer inquiries and resolving issues, which are essential for maintaining high levels of client satisfaction.
Previous Experience at Bank of the West
Before her current position, Elena Velazquez held several roles at Bank of the West. She worked as an Assistant Customer Service Manager from 2006 to 2009 and as a Merchant Teller from 2003 to 2006. These positions provided her with foundational experience in customer service and banking operations.
Role at County of Orange
Since 2021, Elena Velazquez has also been working as an Eligibility Technician for the County of Orange. In this role, she assesses eligibility for various programs and services, contributing to the efficient operation of public services.
Career Timeline
Elena Velazquez has a diverse career in customer service and banking spanning over two decades. Her professional journey includes various roles at Bank of the West and her current positions at City National Bank and the County of Orange, showcasing her extensive experience in the financial services sector.