Emily Mohanavenni Williams, Acea®
About Emily Mohanavenni Williams, Acea®
Emily Mohanavenni Williams serves as a Sales Support Officer at City National Bank, bringing extensive experience in administrative and sales support roles across various organizations. She holds certifications in administrative professionalism and excels in content management, project management, and customer service.
Work at City National Bank
Emily Mohanavenni Williams has been serving as a Sales Support Officer at City National Bank since 2016. In this role, she focuses on providing administrative support to the sales team, managing client information, and generating reports. She also assists the Events Marketing team with special client events, overseeing logistics such as onsite registrations and preparation of event materials. Her responsibilities include managing travel and expense claims for senior leaders and ensuring that office and marketing supplies are replenished through the COUPA system.
Previous Employment Experience
Prior to her current position, Emily held various roles that contributed to her expertise in administrative support and sales. She worked at TIAA as a Senior Administrative Assistant from 2014 to 2016 and at the Association for Computing Machinery as an Administrative Assistant from 2010 to 2014. Her experience also includes positions at Informa as a Journals Production Editor and Sales Administrator, and at AMOT as a Sales Support Administrator in Singapore. Additionally, she worked as a Customer Support Engineer at Emerson for nine years.
Education and Expertise
Emily studied Industrial Management at Queensland University of Technology, where she earned a Certificate in 2002. She also holds a Diploma in Electrical Engineering from Singapore Polytechnic, obtained between 1986 and 1991. Her expertise includes content management, editorial production, and project management. Emily is a Certified Administrative Professional (CAP) and an Organizational Management (OM) expert, with a strong focus on customer service and corporate administrative roles.
Skills and Certifications
Emily is a Certified MS Office Specialist in Excel, showcasing her proficiency in essential software tools. She is recognized for her remarkable communication skills and ability to collaborate effectively with internal clients and cross-functional teams. Additionally, she is bilingual in English, Malay, and Tamil, with basic knowledge of Indonesian and Spanish. Her skill set includes conducting online research, managing meeting logistics, and providing administrative support to senior leaders.
Achievements in Administrative Support
Throughout her career, Emily has demonstrated significant skills in project management, event and meeting support, and core administrative duties. She exercises considerable discretion and independent judgment in her work, particularly when analyzing complex information requests. Emily has been involved in generating reports and creating PowerPoint presentations for management initiatives, contributing to the overall efficiency of her teams.