Janet Hollenbaugh
About Janet Hollenbaugh
Janet Hollenbaugh serves as the Vice President and Manager of Mortgage Operations Excellence at City National Bank, a position she has held since 2022. She has a background in mortgage operations, having previously worked at Capital One Home Loans in various roles from 2012 to 2016.
Work at City National Bank
Janet Hollenbaugh has been employed at City National Bank since 2022, where she holds the position of Vice President and Manager of Mortgage Operations Excellence. In this role, she oversees the mortgage operations team, focusing on enhancing operational efficiency and ensuring high-quality service delivery. Her leadership contributes to the bank's commitment to providing exceptional mortgage solutions to clients.
Previous Experience at Capital One Home Loans
Prior to her current role, Janet Hollenbaugh worked at Capital One Home Loans from 2012 to 2016. She held several positions during her tenure, starting as a UAT Manager from 2012 to 2014, where she managed user acceptance testing processes. She then served as a Senior Testing Specialist from 2014 to 2015, focusing on testing strategies. Finally, she worked as a Product Manager from 2015 to 2016, where she contributed to product development and management.
Education and Expertise
Janet Hollenbaugh completed her secondary education at Deptford Township High School. Her professional expertise lies in mortgage operations, product management, and testing processes within the financial services industry. She has developed a strong skill set in managing teams and improving operational workflows throughout her career.
Background
Janet Hollenbaugh has a background in the financial services sector, with a focus on mortgage operations and product management. Her career began at Capital One Home Loans, where she gained extensive experience in various roles related to testing and product management. This experience laid the foundation for her current position at City National Bank.