Jean Haynes
About Jean Haynes
Jean Haynes serves as a Client Officer at City National Bank, where she has worked since 2010. With a background in various roles at JPMorgan Chase and extensive experience in contingency planning and compliance, she effectively manages business relationships and daily operations at her branch.
Work at City National Bank
Jean Haynes has been serving as a Client Officer at City National Bank since 2010. In this role, she manages the branch in the absence of the branch manager, demonstrating her leadership capabilities. She is responsible for maintaining and increasing portfolios of business relationships, which indicates her focus on client engagement and business development. Additionally, she assists with the daily operational functions of the branch, reflecting her hands-on approach to banking operations.
Previous Experience at JPMorgan Chase
Before joining City National Bank, Jean Haynes held multiple positions at JPMorgan Chase from 1986 to 2006. She served as Assistant Treasurer and Commercial Relationship Officer from 1986 to 1995 for nine years. Following that, she worked as Assistant Vice President of Financial Services Distribution from 1995 to 1999 for four years, and then as Assistant Vice President in Central Transactions Operations from 1999 to 2006 for seven years. This extensive experience at a major financial institution provided her with a solid foundation in banking operations and client management.
Education and Expertise
Jean Haynes studied at Cornell University, where she completed a Certificate Program. Additionally, she attended the Dale Carnegie Institute, achieving training in Oral Communication, Public Speaking, and Human Relations. Her educational background supports her expertise in client relations and effective communication, which are essential skills in her current role.
Skills and Specializations
Jean Haynes possesses extensive experience in contingency planning and compliance procedures. She has strong organizational skills and a proven track record for resolving customer issues promptly. Her ability to manage complex client relationships and operational challenges highlights her effectiveness in the banking sector.