Jessica Murga
About Jessica Murga
Jessica Murga serves as the Vice President of Residential Loan Officer Associates and Assistant Vice President of Business Process Analyst/Officer at City National Bank, where she has worked since 2017. She has prior experience at Bank of America and PennyMac Loan Services, LLC.
Work at City National Bank
Jessica Murga has been employed at City National Bank since 2017, where she holds the position of Vice President of Residential Loan Officer Associates and Assistant Vice President of Business Process Analyst/Officer, focusing on Mortgage Support Disclosures. In her role, she is responsible for overseeing residential loan operations and ensuring compliance with disclosure requirements. Her tenure at the bank spans over seven years, during which she has contributed to various initiatives aimed at improving loan processing and customer service.
Previous Experience at Bank of America
Before joining City National Bank, Jessica Murga worked at Bank of America as a Mortgage Specialist from 2009 to 2011. In this role, she was involved in mortgage lending processes, assisting clients with their mortgage needs and providing support throughout the loan application process. Her experience at Bank of America laid the foundation for her subsequent roles in the mortgage industry.
Experience at PennyMac Loan Services, LLC
Jessica Murga served at PennyMac Loan Services, LLC from 2011 to 2017, where she held multiple roles including Analyst in Business Operations & Strategy, System and Process Support, and Team Lead. During her six years at PennyMac, she focused on optimizing business operations and enhancing process efficiency. Her contributions in these areas helped streamline workflows and improve overall performance within the organization.
Professional Background
Jessica Murga has a diverse professional background in the mortgage and banking sectors, with over a decade of experience. Her career trajectory includes significant roles in loan processing, business operations, and strategic analysis. This experience has equipped her with a comprehensive understanding of the mortgage industry and the operational challenges it faces.