Mandy Au
About Mandy Au
Mandy Au is an Officer Financial Intelligence AML Analyst at City National Bank, where she has worked since 2017. With extensive experience in customer service and compliance, she specializes in researching high-risk customers and ensuring adherence to anti-money laundering regulations.
Current Role as Officer Financial Intelligence AML Analyst
Mandy Au currently serves as an Officer Financial Intelligence AML Analyst at City National Bank in the Greater Los Angeles Area. In this role, she is responsible for performing detailed research and due diligence on high-risk customers, including politically exposed persons (PEPs) and special financial processing facilities (SFPFs). She tests alerting rules for various client types and transactions to ensure compliance with anti-money laundering regulations. Her work involves analyzing and monitoring account activities to identify potential unusual activities, including loans, cash, and wire transactions.
Previous Experience at City National Bank
Mandy Au worked at City National Bank as a Wire Specialist from 2015 to 2017. During her two years in this position, she gained experience in handling wire transactions and developed a foundational understanding of compliance and risk management within the banking sector. This role contributed to her current expertise in financial intelligence and anti-money laundering practices.
Professional Background in Banking
Mandy Au has a diverse background in the banking industry, having held several positions prior to her current role. She worked as a Customer Relationship Assistant at New Omni Bank from 2005 to 2008, and as a Customer Service Representative at East West Bank from 2009 to 2011. Additionally, she served as a Senior Customer Service Representative at HSBC from 2011 to 2014. These roles provided her with extensive experience in customer service and relationship management.
Education and Training
Mandy Au studied at California State Polytechnic University-Pomona for one year from 2009 to 2010. Her educational background has supported her career in the financial sector, equipping her with knowledge and skills relevant to her roles in banking and financial intelligence.
Volunteer Work with Pug Nation of Los Angeles
In addition to her professional commitments, Mandy Au volunteers at Pug Nation of Los Angeles. In this capacity, she provides care and companionship to pugs in need of adoption, demonstrating her commitment to animal welfare and community service.