Mario N. Saucedo
About Mario N. Saucedo
Mario N. Saucedo is the VP of Colleague Productivity Experience and Desktop Support Services Manager at City National Bank, where he has worked since 2018. He has over 12 years of experience in the IT industry, with a background in telecommunications, travel, and entertainment sectors.
Current Role at City National Bank
Mario N. Saucedo serves as the Vice President of Colleague Productivity Experience and Desktop Support Services Manager at City National Bank. He has held this position since 2018 in Raleigh, North Carolina. In this role, he focuses on enhancing colleague productivity through effective desktop support services. His responsibilities include managing resources, creating project plans, and developing technical documentation.
Previous Experience at City National Bank
Before his current role, Mario worked at City National Bank as an Assistant Vice President of Business and Technology Services Project Manager from 2017 to 2018 in Los Angeles, California. During his tenure, he contributed to various projects aimed at improving technology services within the organization.
Career Background in IT
Mario N. Saucedo has over 12 years of experience in the IT industry, with a focus on the Travel, Entertainment, and Telecommunications sectors. His career includes roles at notable companies such as AT&T, VUBIQUITY, and The Walt Disney Company. He has held various positions, including Network Operations Center Manager and Information Technology Service Desk Manager, showcasing his versatility in the field.
Education and Qualifications
Mario studied Computer Science at Mt Sierra College, where he earned his Bachelor's degree from 1997 to 2002. His educational background provides a solid foundation for his extensive career in IT, equipping him with the necessary skills to excel in various technical roles.
Achievements in IT Projects
Throughout his career, Mario has successfully deployed several initiatives, including Service Chat Support and secured network printing solutions. These projects aimed to enhance client-facing support performance, reliability, and scalability while effectively reducing capital expenditures.