Nav Sewak (MBA)
About Nav Sewak (MBA)
Nav Sewak is an experienced Customer Service Representative III currently working at City National Bank in Hayward, California. He has held various roles in the financial sector, including positions at US Bank, Fremont Bank, and Fisher Investments, and holds an MBA from California State University - East Bay.
Work at City National Bank
Nav Sewak has been employed at City National Bank as a Customer Service Representative III since 2023. In this role, he is responsible for providing high-quality customer service and support to clients. His position is based in Hayward, California, where he utilizes his extensive experience in the banking sector to assist customers effectively.
Previous Experience in Banking
Prior to his current role, Nav Sewak held several positions in the banking industry. He worked at Fremont Bank as a Client Relationship Manager from 2011 to 2014 and later as a Senior Client Contact Center Specialist from 2020 to 2023. He also served as an Operational Supervisor at US Bank from 2009 to 2011 and as a Senior Relationship Manager in 2016. His diverse roles have equipped him with a comprehensive understanding of client relations and operational management.
Education and Expertise
Nav Sewak earned a Master of Business Administration (MBA) from California State University - East Bay, studying from 2014 to 2017. He also pursued studies in Project Management and Finance & Corporate Management at the same institution. His educational background has provided him with a strong foundation in business principles and management strategies.
Professional Skills and Contributions
Nav has demonstrated a proven ability to lead high-performance teams and address complex business initiatives. He has developed and implemented programs that have driven revenue increases and surpassed customer commitments. His analytical aptitude has enabled him to produce innovative solutions across various organizational functions, contributing to operational efficiency.
Career Progression and Roles
Throughout his career, Nav Sewak has held various roles in the financial services sector, including positions at Fisher Investments as an Investment Counseling Manager and at rfxcel as CMO Onboarding Lead. His experience spans multiple organizations and functions, showcasing his versatility and adaptability in the industry.