Nitasha Hatcher, MBA, Cspo, Popm
About Nitasha Hatcher, MBA, Cspo, Popm
Nitasha Hatcher is a seasoned VP and Senior Digital Product Manager with over 20 years of experience in banking and wealth management. She has a strong background in digital product management and has held various leadership roles at notable financial institutions, including City National Bank and Bank of America.
Work at City National Bank
Nitasha Hatcher currently serves as Vice President and Senior Digital Product Manager at City National Bank. She began this role in 2023 and has been responsible for overseeing the development and management of digital products. Her focus includes enhancing the commercial client experience through innovative product solutions. Prior to this position, she worked at City National Bank as Vice President, Digital Product Manager from 2022 to 2023.
Education and Expertise
Nitasha Hatcher holds a Master’s degree in Business Administration from Franklin University, which she completed between 2010 and 2012. She also studied Business Management at Sinclair Community College, where she is pursuing an Associate of Science degree. Additionally, she earned Dual Bachelor’s degrees in Business Administration and Human Resource Management from Franklin University from 2005 to 2007. Her educational background supports her expertise in digital product management and strategic planning.
Background in Banking and Product Management
Nitasha Hatcher has over 20 years of experience in the banking, treasury, and wealth management sectors. She has held various roles, including Vice President at Bank of America, where she served as Treasury Fulfillment Advisor and Digital Channels Product Manager. Her experience spans multiple financial institutions, including Wells Fargo and Merrill Lynch, where she has developed a strong foundation in digital product management and client relationship management.
Professional Experience and Skills
Nitasha has accumulated 10 years of experience specifically in digital product management, product development, and agile product ownership. She has worked in a SAFe lean agile environment, collaborating with product owners, UI/UX designers, and developers to deliver new products. Her skills include conducting risk assessments, change management, and leading process improvement initiatives using Waterfall and PMP practices.
Achievements in Digital Product Development
Throughout her career, Nitasha Hatcher has developed new digital products aimed at improving the commercial client experience. She has successfully consulted with clients to gather Voice of the Customer (VOC) insights and has created product roadmaps that she presented to clients and senior-level executives. Her ability to consult with line of business executives and internal stakeholders has contributed to her effectiveness in delivering strategic product solutions.