Rachel L. Hernandez
About Rachel L. Hernandez
Rachel L. Hernandez serves as the VP, Cyber Communications & Training Manager at City National Bank, where she has worked since 2022. With extensive experience in information security and risk management, she has held various roles in prominent financial institutions, including CIT Bank and Prudential Financial.
Work at City National Bank
Rachel L. Hernandez currently serves as the Vice President, Cyber Communications & Training Manager at City National Bank, a position she has held since 2022. Prior to this role, she was the VP, Head of Identity & Access Management from 2020 to 2022. In this capacity, she focused on enhancing the bank's cybersecurity posture and managing identity and access protocols. Her tenure at City National Bank has been marked by her expertise in information security and risk management.
Previous Experience at CIT Bank
Rachel worked at CIT Bank in various roles from 2013 to 2018. She began as a Project Manager in Enterprise Risk Management IT for two years, where she contributed to risk assessment and management strategies. Following this, she served as Assistant Vice President of Compliance Technology for three years, focusing on compliance initiatives. Her experience at CIT Bank provided her with a solid foundation in compliance and risk management.
Career at Prudential Financial
Rachel's career at Prudential Financial spanned several roles from 1999 to 2011. She started as an Account Manager and progressed to Senior IT Project Manager. Her responsibilities included managing business applications and leading IT projects. She gained valuable experience in conflict resolution, communication planning, and operational support during her time at Prudential, contributing to her comprehensive skill set in project management.
Education and Expertise
Rachel L. Hernandez holds a degree in Business and IT Management from Western Governors University. She also studied at the University of California, Los Angeles. Her educational background complements her extensive experience in information security, identity and access management, and risk management. She is skilled in both Waterfall and Agile project management methodologies and has a strong understanding of compliance frameworks.
Skills and Technologies
Rachel possesses a diverse skill set that includes conflict prevention and resolution, communication planning, and operations support. She has hands-on experience with compliance and regulatory frameworks such as FFIEC, SOX, and GLBA. Additionally, she is proficient in various technologies and tools, including ServiceNow, Oracle PeopleSoft, and CyberArk. Her expertise extends to project management and collaboration tools like Confluence, Wrike, and Monday.com.