Sherry Guo
About Sherry Guo
Sherry Guo is a Salesforce Business Analyst with experience in leading cross-functional projects and implementing Salesforce solutions. She has worked at City National Bank since 2021 and has previously held roles at Internet Brands and iMatrix.
Work at City National Bank
Sherry Guo has been employed at City National Bank as a Salesforce Business Analyst since 2021. In this role, she leads initiatives to enhance the bank's Salesforce capabilities, focusing on user adoption and system optimization. Guo has played a pivotal role in implementing CPQ/SF Billing and migrating the organization to a new Salesforce environment, transitioning from Classic to Lightning. Her responsibilities include conducting product demonstrations, training workshops, and user acceptance testing (UAT) sessions to ensure effective integration of Salesforce solutions.
Previous Experience at Internet Brands
Prior to her current position, Sherry Guo worked at Internet Brands as a Business Systems Analyst from 2019 to 2021. During her two years in this role, she contributed to various projects that involved analyzing business needs and improving system functionalities. Her experience in this position helped her develop a strong foundation in business analysis and systems integration.
Education and Expertise
Sherry Guo earned her Bachelor of Arts (B.A.) in English Language and Literature from UC Irvine, where she studied from 2010 to 2014. Additionally, she pursued Front End Web Development at San Diego Continuing Education from 2016 to 2017. Guo has also passed the Salesforce Admin Certification exam on her first attempt in February, demonstrating her expertise in Salesforce administration and business analysis.
Skills in Business Analysis and Agile Methodologies
Guo possesses strong skills in business analysis, including the ability to uncover hidden software requirements and resolve data conflicts. She is experienced in creating user stories and acceptance criteria in JIRA, as well as maintaining technical documentation and release notes in Confluence. Guo actively participates in Agile/Scrum ceremonies, such as daily standups and sprint planning, which enhances her collaboration with cross-functional teams.
Internship Experience at Sandra Dijkstra Literary Agency
In 2016, Sherry Guo completed a two-month internship at the Sandra Dijkstra Literary Agency. This experience provided her with insights into the literary field and helped her develop professional skills that would benefit her future career in business analysis and systems management.