Steve Burkow
About Steve Burkow
Steve Burkow is a Vice President and Sales Support Mortgage Administrator at City National Bank, with over 20 years of experience in optimizing technology architecture and operations. He specializes in user training programs, technology solutions, and industry trend analysis, and holds a Microsoft Certified Desktop Support Technician designation.
Work at City National Bank
Steve Burkow has held the position of AVP, Sales Support Mortgage Administrator at City National Bank since 2019. In this role, he focuses on optimizing sales support operations within the mortgage sector. His responsibilities include developing user training programs that accompany technology solution implementations. Burkow is known for his ability to create and deploy on-site solutions, emphasizing stability and user-friendly interfaces. His work contributes to enhancing the overall efficiency of the bank's mortgage operations in the Greater Los Angeles Area.
Education and Expertise
Steve Burkow studied at Pierce College from 1985 to 1987, where he achieved multiple degrees including an Associate of Arts and a Master of International Studies. His educational background supports his extensive experience in technology and management. He holds a Microsoft Certified Desktop Support Technician (MCDST) designation, which underscores his technical proficiency. Burkow's expertise includes VPN Client Installation and Support, Remote Systems Access, and developing custom user guides and documentation.
Background in Technology Management
With over 20 years of experience, Steve Burkow has a strong background in optimizing architecture and operations, particularly in network and computer connectivity. He previously worked at Swinerton Builders, where he served as Regional Solutions Manager from 2017 to 2018 and as a Technical Support Analyst from 1999 to 2017. His roles involved analyzing industry trends to assess current and future technology needs, making him a forward-looking technology strategist.
Achievements in Sales Support and Technology Solutions
Throughout his career, Steve Burkow has been recognized for his contributions to sales support and technology solutions. He specializes in ROI Analysis, Forecasting, and Technology Rightsizing, which are critical for aligning technology investments with business objectives. His focus on creating viable user interfaces and on-site solutions has enhanced operational stability in his roles. Burkow is also skilled in EFSS Configuration and Administration, and Proof of Concept Tools, further demonstrating his capability in managing complex technology environments.