Susan Yang
About Susan Yang
Susan Yang serves as the Senior Vice President and Head of the Policy Governance Office at City National Bank. She has extensive experience in risk management and policy governance, having held various leadership roles at RBC and Deloitte Canada.
Current Role at City National Bank
Susan Yang serves as the Senior Vice President and Head of the Policy Governance Office at City National Bank. She has held this position since 2023 and is based in Los Angeles, California. In her role, she has led the development and implementation of a comprehensive Policy Management Authority grid, which enhances the bank's policy governance framework.
Previous Experience at RBC
Prior to her current role, Susan Yang worked at RBC in various capacities. She was the Director of US Operational Risk from 2017 to 2019 and served as the Director of RBC US Enterprise Risk from 2019 to 2021 in the Greater Los Angeles Area. Additionally, she held the position of Associate Director of Capital Planning at RBC from 2016 to 2017 in the Greater New York City Area.
Experience at Deloitte Canada
Susan Yang began her career at Deloitte Canada, where she worked as a Senior Accountant from 2009 to 2012 in the Vancouver, Canada Area. This role provided her with foundational experience in accounting and financial management.
Educational Background
Susan Yang studied at The University of British Columbia, where she earned a Bachelor of Commerce (BCom) degree with a focus on Accounting. This educational background has supported her extensive career in risk management and compliance.
Achievements in Policy Management
At City National Bank, Susan Yang established a centralized team dedicated to managing resources in policy management strategy development and implementation. She also created a bank-wide change agent network to facilitate stakeholder partnerships across the three lines of defense (3LOD), promoting effective change management within the organization.