Amy Osteen
About Amy Osteen
Amy Osteen is a Library Aide at Scottsdale Public Library, where she has worked since 2007. She has a background in HRMS instruction and a degree in Communications from Loyola University Chicago.
Work at Scottsdale Public Library
Amy Osteen has served as a Library Aide at Scottsdale Public Library since 2007. Over her 17 years in this role, she has developed a strong focus on promoting and educating patrons about library e-resources. Her work involves assisting library users in setting up and utilizing various digital resources, ensuring they can access the information they need effectively. Osteen collaborates with fellow staff members to advance the library's vision, which emphasizes providing dynamic services centered around community needs.
Previous Experience at PeopleSoft USA Inc
Before joining Scottsdale Public Library, Amy Osteen worked as an HRMS Instructor at PeopleSoft USA Inc from 1992 to 1995. During her three years in the Regional Office in Illinois, she gained valuable experience in training delivery and employee development. This background has contributed to her skills in training and educating library patrons in her current role.
Education and Expertise
Amy Osteen studied Communications at Loyola University Chicago. Her educational background has equipped her with strong communication skills, which she applies in her role as a Library Aide. Osteen's expertise includes training delivery and promoting library services, particularly in the context of e-resources, enhancing the overall patron experience at the library.
Collaboration and Community Engagement
In her position at Scottsdale Public Library, Amy Osteen actively collaborates with other staff members to further the library's mission. This collaborative approach focuses on putting people at the center of library services, ensuring that community needs are met through innovative and accessible resources. Osteen's efforts contribute to creating a welcoming environment for all library patrons.