Anna Anderson
About Anna Anderson
Anna Anderson is a Management Analyst currently working for the City of Scottsdale since 2021. She has extensive experience in various analytical roles at the University of Phoenix and other organizations, specializing in process improvement and project management.
Current Role at City of Scottsdale
Anna Anderson has been serving as a Management Analyst at the City of Scottsdale since 2021. In this role, she manages complex projects, ensuring clarity in scope and objectives to achieve accurate and detailed outcomes. Her responsibilities include identifying process inefficiencies, such as bottlenecks and compliance issues, to support process improvement activities. Anderson's work contributes to enhancing operational efficiency within the city.
Previous Experience at University of Phoenix
Anna Anderson held multiple positions at the University of Phoenix from 2010 to 2021. She began as a Customer Support Specialist for 7 months, then transitioned to a Customer Support Analyst for 8 months in 2011. Following this, she worked as an Operations Support Analyst for 3 years, and later as a Business Operations Analyst for 7 years. In these roles, she focused on improving operational processes and providing support to various departments.
Background in Event Coordination
Before her tenure at the University of Phoenix, Anna Anderson worked as a Conference Coordinator at Mediabistro for 4 months in 2008. In this role, she was responsible for organizing events and managing logistics. Additionally, she served as a Vendor and Sponsorship Coordinator at The Arab American Association for 6 months in 2010, where she coordinated sponsorships and vendor relationships.
Education and Expertise
Anna Anderson earned a Bachelor of Interdisciplinary Studies in Tourism and Travel Services Management from Arizona State University, completing her studies from 2006 to 2010. She further advanced her education by obtaining a Master of Business Administration (M.B.A.) from Western International University, where she studied from 2013 to 2016. Her educational background supports her expertise in process improvement and data analysis.
Specialization in Process Improvement
Anna Anderson specializes in identifying process inefficiencies and generating insights from data trends. She focuses on understanding the underlying reasons behind these trends to enhance operational performance. Additionally, she develops actionable reporting tools in collaboration with technology teams, which aids in improving process and performance insights.