Erica Bruno
About Erica Bruno
Erica Bruno is an IT Technician with extensive experience in various roles at the City of Scottsdale, Arizona, and currently works as a Senior Software Support Specialist at Internal Systems Corporation. She holds both a BA and an M.Ed. from Northern Arizona University, graduating summa cum laude, and has a diverse background in customer service, IT project management, and media relations.
Work at City of Scottsdale
Erica Bruno has held multiple positions at the City of Scottsdale, contributing to various departments over the years. She began her career there as a CSC Specialist from 1998 to 2001, followed by a role as Technology Coordinator from 2001 to 2006. After a brief hiatus, she returned to the city as Communications and Customer Relations Manager from 2008 to 2010. Subsequently, she served as a Management Analyst from 2006 to 2008. Since 2017, she has been working as an IT Technician, where she continues to apply her expertise in information technology.
Education and Expertise
Erica Bruno graduated summa cum laude from Northern Arizona University, where she earned both her Bachelor of Arts and Master of Education degrees. Her studies included a focus on Leadership, which she pursued from 2002 to 2004, and Humanities with an emphasis on English from 1996 to 2000. She successfully balanced her education with full-time work commitments, demonstrating her ability to manage multiple responsibilities effectively.
Background
Erica Bruno has a diverse professional background that spans various roles in customer service, IT project management, media relations, and web content management. After taking an eight-year hiatus to raise her two children, she reentered the workforce and has since built a career that reflects her multifaceted skill set. Her experience at the City of Scottsdale and her current role at Internal Systems Corporation as a Senior Software Support Specialist highlight her adaptability and commitment to her profession.
Current Role at Internal Systems Corporation
Since 2019, Erica Bruno has been employed as a Senior Software Support Specialist at Internal Systems Corporation in Scottsdale, Arizona. In this role, she leverages her extensive IT knowledge and experience to provide support for software systems. Her position allows her to utilize her technical skills while continuing to grow in the field of information technology.