Anurag Gupta
About Anurag Gupta
Anurag Gupta is a Customer Support Executive at CITYFURNISH in Gurugram, Haryana, India, where he has worked since 2021. He has a background in the entertainment industry and holds a Bachelor of Science in Hotel Management from Lovely Professional University.
Work at Cityfurnish
Anurag Gupta has been serving as a Customer Support Executive at Cityfurnish since 2021. His role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. Located in Gurugram, Haryana, India, he has contributed to the company's customer service operations for three years. His experience in this position has allowed him to develop strong leadership skills and a comprehensive understanding of customer service dynamics.
Previous Experience in Customer Service
Prior to his current position, Anurag Gupta worked at The Hidden Hour as a Customer Service Representative from 2020 to 2021. His responsibilities included managing customer interactions and providing support. Before that, he was an Executive Trainee in Learning & Development and Quality Assurance at Comprehensive Support Services from 2019 to 2020. His early career also included industrial training at Taj Hotels in 2017, where he gained foundational experience in customer service within the hospitality sector.
Education and Expertise
Anurag Gupta earned a Bachelor of Science in Hotel Management from Lovely Professional University, completing his studies from 2016 to 2019. This educational background has provided him with essential knowledge and skills relevant to the hospitality and customer service industries. He possesses expertise in Microsoft Excel, Word, and PowerPoint, which supports his efficiency in customer service tasks and enhances his ability to manage customer-related documentation.
Background in the Entertainment Industry
Anurag Gupta has a strong background in the entertainment industry, which has contributed to his customer service skills. This experience has equipped him with the ability to handle diverse customer interactions effectively. His understanding of customer service dynamics is further enriched by his varied experiences across different sectors, allowing him to adapt to various customer needs and expectations.