Emma M.
About Emma M.
Emma M. is the Head of People Operations at Citymapper, bringing extensive experience in human resources management across various sectors and continents. She has held significant roles at organizations such as Hammersmith & Fulham Council, lastminute.com group, and Anvil, demonstrating her expertise in delivering strategic HR projects and fostering workplace culture.
Work at Citymapper
Emma M. has served as the Head of People Operations at Citymapper since 2020. In this role, she is responsible for overseeing the human resources functions within the organization. Her focus includes enhancing employee engagement and fostering a positive workplace culture. Emma's leadership in this position reflects her extensive experience in managing people operations across various sectors.
Previous Experience in Human Resources
Prior to her current role at Citymapper, Emma M. held several significant positions in human resources. She worked as the Human Resources Manager at Anvil from 2017, and before that, she was the Directrice des Ressources Humaines - EMEA/APAC at lastminute.com group for one year. Emma also served as the Interim Head of Human Resources - EMEA at Addison Lee and held various HR roles at Hammersmith & Fulham Council, A Cloud Guru, and Usablenet. Her diverse experience spans multiple continents, including EMEA, APAC, and NA.
Education and Expertise
Emma M. has a solid educational background in languages and leadership. She studied at Cardiff University, earning a BA (Hons) in French & Linguistics. Additionally, she attended The Open University, where she studied French, Italian & Linguistics, achieving a BA Hons in Modern Language Studies. Emma also completed the Oxford Women's Leadership Development Programme at Saïd Business School, University of Oxford, which has contributed to her expertise in managing human resources.
Background in Consulting and Strategic HR
Emma M. has a strong background in consulting roles, which has equipped her with the skills to adapt and implement HR strategies across various sectors, including technology, travel retail, leisure, investment, charity, and sports. Her experience in both permanent and consulting positions allows her to approach human resources management with versatility. Emma has a proven track record in delivering strategic people projects in fast-paced growth environments.
Achievements in People Operations
Throughout her career, Emma M. has been instrumental in building and retaining a winning workplace culture. Her efforts have significantly enhanced employee engagement and satisfaction within the organizations she has worked for. Emma's extensive experience in managing people operations and her ability to deliver strategic HR initiatives demonstrate her capability in dynamic settings.