Maci Brown
About Maci Brown
Maci Brown is a Client Success Analyst Lead at Civis Analytics, where she has worked since 2021. She previously held positions at T-Mobile and Carisbrook Technology Services, accumulating experience in customer service and technical support.
Current Role at Civis Analytics
Maci Brown serves as the Client Success Analyst Lead at Civis Analytics. In this role, she is responsible for ensuring client satisfaction and managing client relationships. She has been with the company since 2021 and has contributed to enhancing client engagement and support strategies.
Previous Experience at T-Mobile
Before joining Civis Analytics, Maci Brown worked at T-Mobile as a Customer Service Representative. Her tenure lasted for 11 months, from 2014 to 2015, in Salem, Oregon. During this time, she developed skills in customer interaction and service management.
Experience at Carisbrook Technology Services
Maci Brown was employed at Carisbrook Technology Services as a Technical Support Manager from 2015 to 2021. Over the course of six years, she managed technical support operations and contributed to improving service delivery and customer satisfaction.
Educational Background
Maci Brown completed her secondary education at McNary High School. This foundational education provided her with essential skills that contributed to her career in customer service and technical support.