Jacqueline Harris
About Jacqueline Harris
Jacqueline Harris serves as the Director of Customer Development at Civitas Learning, a position she has held since 2022. She has extensive experience in customer success and operations, having worked in various roles at Ruffalo Noel Levitz from 2009 to 2021.
Current Role at Civitas Learning
Jacqueline Harris serves as the Director of Customer Development at Civitas Learning, a position she has held since 2022. She operates remotely from the San Francisco Bay Area. In this role, she focuses on enhancing customer engagement and developing strategies to improve client relationships.
Previous Experience at Ruffalo Noel Levitz
Prior to her current role, Jacqueline Harris worked at Ruffalo Noel Levitz for several years in various capacities. She began as a Supervisor from 2009 to 2012, then advanced to Program Manager from 2012 to 2016. Following that, she served as Senior Manager of Operations for 11 months in 2016 and transitioned to Director of Client Success, where she worked from 2017 to 2021. Her tenure at Ruffalo Noel Levitz spanned over a decade and included significant contributions to client management and operational efficiency.
Educational Background
Jacqueline Harris studied at Wayne State University, where she earned a Bachelor of Arts (B.A.) in Psychology. Her studies took place from 2008 to 2012, providing her with a foundational understanding of psychological principles that inform her work in customer development and client success.
Leadership Experience
In addition to her roles at Ruffalo Noel Levitz and Civitas Learning, Jacqueline Harris held the position of Student Orientation Lead at Wayne State University from 2010 to 2011. This role involved guiding new students through their transition to university life, showcasing her leadership skills and commitment to student success.