Athena Uzzo
About Athena Uzzo
Athena Uzzo is the SVP of Customer Experience with over 15 years of experience in clinical trials management and software commercial operations.
Athena Uzzo - Title and Current Role
Athena Uzzo currently holds the position of Senior Vice President (SVP) of Customer Experience. In her role, she focuses on enhancing customer satisfaction and optimizing user engagement through strategic leadership and customer-focused initiatives.
Athena Uzzo - Education and Expertise
Athena Uzzo holds a Bachelor of Arts in Chemistry from Boston University. She furthered her education with a Master of Science in Pharmacology & Toxicology from Dartmouth College. Additionally, she has acquired certifications in Project Management and Lean Six Sigma process training, underscoring her expertise in operational efficiency and project execution.
Athena Uzzo - Background in Clinical Trials Management
With over 15 years of experience in clinical trials management, Athena Uzzo has held pivotal roles across several companies. She served as the Head of Clinical Trials Project Management at Cogstate, Inc., where she oversaw clinical trial operations and ensured project milestones were met. Her expertise in this field is further supported by her tenure as Manager of Clinical Affairs at M2S, Inc.
Athena Uzzo - Previous Roles in Software Commercial Operations
Before her current role, Athena Uzzo worked as Vice President of Customer Success at Core Informatics, a SaaS company. In this position, she was responsible for driving customer success initiatives, fostering client relationships, and ensuring the successful implementation of software solutions. Her experience in SaaS commercial operations complements her extensive background in clinical trials management.