Lee Ann Slinkard
About Lee Ann Slinkard
Thank you for visiting my profile. I am a Customer Success and Professional Services Executive who builds “best in class” solution design and delivery organizations. People I work with describe me as an inspirational change agent. I think of myself as a dedicated business partner and team player focused on driving growth and customer loyalty. DELIVERING SOFTWARE SOLUTIONS AND SCALABLE SERVICES IN PUBLIC SECTOR AND HEALTHCARE ENVIRONMENTS ◆ Turned around an underperforming 200+ person professional services organization growing annual services revenue from $10M to $50M while improving margin 33%. ◆ Served as key member of M&A integration team. Executed 8 merger integrations impacting 75 services employees achieving $8M in recurring software licensing revenue. ◆ Defined and executed integrated business solutions achieving 95% customer renewal and 50% expansion rates. ◆ Successfully led cross-functional teams and partners through 250 concurrent projects reducing order to delivery times 50%. ◆ Established global partnerships with Accenture, Deloitte and 25 regional delivery partners to implement and extend solution design and delivery projects worth up to $60M. CAPABILITIES THAT MAXIMIZE PROFITABILITY, PRODUCTIVITY, AND CUSTOMER LOYALTY Strategic Leadership | Tactical Execution | Business Development | Operations Management | P&L Management | SaaS | Project Management | Automation/Technology | Mergers and Acquisitions | Data Analytics | Change Management | Process Optimization | Account Management | Client Relationships | Strategic Partnerships | Team Learning/Development If you are interested in making a new professional connection or discussing how I can help you organization succeed, please contact me at: ✉ - leeann.slinkard@gmail.com