Kelly Ritchie
About Kelly Ritchie
Kelly Ritchie serves as the Manager of Strategic Account Management at ClassPass, where she has worked since 2024. With a diverse background in account management and community services, she brings valuable expertise to her role.
Work at ClassPass
Kelly Ritchie currently serves as the Manager of Strategic Account Management at ClassPass, a position she has held since 2024. In this role, she is responsible for overseeing strategic accounts and enhancing client relationships. Prior to her current position, she worked at ClassPass in various capacities, including Senior Strategic Account Manager from 2021 to 2024 and Account Manager from 2019 to 2020. Her extensive experience at ClassPass has equipped her with a deep understanding of the company's operations and client needs.
Education and Expertise
Kelly Ritchie graduated from the University of California, Berkeley, with a Bachelor of Science in Society and Environment. This educational background provides her with insights into environmental and societal issues, particularly relevant to the health and wellness sector. Additionally, she studied at the Institute for Integrative Nutrition, where she became an Integrative Nutrition Health Coach. Her training expertise further enhances her capabilities in leading and developing teams within her strategic account management role.
Background
Kelly Ritchie's professional background includes diverse roles in various industries. She has experience in the health, wellness, and fitness sectors, notably as a Yoga Instructor at CorePower Yoga from 2016 to 2019. Her earlier career included positions at The Container Store in visual merchandising and sales, as well as customer service roles at Wells Fargo. Additionally, she has worked in educational settings as a substitute teacher and has experience in sports management through her roles with the Oakland Raiders.
Achievements
Throughout her career, Kelly Ritchie has built a strong foundation in strategic account management and client relations. Her work at ClassPass has been marked by a focus on enhancing customer experiences and driving business growth. Her background in community and social services complements her professional roles, allowing her to approach account management with a unique perspective. Kelly's ability to train and develop teams has been a significant asset in her management positions.